Updated June 2026
The average returning customers for Health & Wellness Shopify stores in 2026 is 35%, with most stores falling between 28% and 43%.
Low end
Typical (2026)
Top performers
Health & Wellness stores typically run 9.5% above the cross-industry Shopify average of 25.5% — a relative strength for the vertical.
Returning customer rate is the share of orders placed by customers who have bought from your store before.
Acquiring a new customer costs 5–10× more than retaining one. Stores with healthy repeat rates can outspend competitors on acquisition because each customer is worth more.
The average returning customers for Health & Wellness Shopify stores in 2026 is 35%, with most stores falling between 28% and 43%.
35% is the typical value for Health & Wellness Shopify stores. If your store is above 35%, you're outperforming the median store in your vertical. Top performers reach 43% or better.
Launch a simple loyalty or points program Send post-purchase education and replenishment reminders Offer subscriptions for consumable products
Chakril aggregates published benchmark studies (6 public sources, 2024–2026), normalizes them for Shopify stores, and expresses each benchmark as a typical range rather than a single false-precision number. Figures are directional estimates intended for planning and comparison, refreshed June 2026.