Updated June 2026

Average Returning Customers for Crafts & Hobbies Shopify Stores

The average returning customers for Crafts & Hobbies Shopify stores in 2026 is 29%, with most stores falling between 22% and 37%.

Low end

22%

Typical (2026)

29%

Top performers

37%

22%37%

Crafts & Hobbies stores typically run 3.5% above the cross-industry Shopify average of 25.5%a relative strength for the vertical.

What is returning customers?

Returning customer rate is the share of orders placed by customers who have bought from your store before.

Acquiring a new customer costs 5–10× more than retaining one. Stores with healthy repeat rates can outspend competitors on acquisition because each customer is worth more.

How crafts & hobbies stores improve returning customers

Frequently asked questions

What is the average returning customers for Crafts & Hobbies stores?

The average returning customers for Crafts & Hobbies Shopify stores in 2026 is 29%, with most stores falling between 22% and 37%.

Is 29% a good returning customers for a Crafts & Hobbies store?

29% is the typical value for Crafts & Hobbies Shopify stores. If your store is above 29%, you're outperforming the median store in your vertical. Top performers reach 37% or better.

How can Crafts & Hobbies stores improve their returning customers?

Launch a simple loyalty or points program Send post-purchase education and replenishment reminders Offer subscriptions for consumable products

Where does this benchmark data come from?

Chakril aggregates published benchmark studies (6 public sources, 2024–2026), normalizes them for Shopify stores, and expresses each benchmark as a typical range rather than a single false-precision number. Figures are directional estimates intended for planning and comparison, refreshed June 2026.

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